CRED is accepting applications for the Operations Executive position. The work is completely computer-based and focuses on maintaining operational records, reviewing account information, checking submitted documents, and updating internal systems. This role is suitable for candidates who prefer backend office work instead of customer calling or sales.
Candidates who have completed graduation can apply. Previous experience is not compulsory because selected applicants receive process training before starting regular work.
Job Details
Company: CRED
Role: Operations Executive
Work Mode: Work From Home
Employment Type: Full-Time
Location: Remote (India)
Education: Graduate in Any Discipline
Experience: 0–2 Years
Monthly Salary: ₹31,000 – ₹43,000
About Role:
CRED’s internal systems process thousands of account updates and operational requests daily. The information has to be checked for accuracy before these requests go on to the next stage.
As an Operations Executive, you will be responsible for checking the records, updating the internal dashboards and verifying the information received from the different business teams to make sure that each task is done according to the company procedures.
This position does not involve sales targets or telecalling.
Regular Work During the Shift
Depending on the business team, your work may include:
- Review account records received through internal systems.
- Update operational information in company software.
- Verify customer or merchant details before processing requests.
- Check uploaded documents for missing information.
- Record completed work in daily reports.
- Identify duplicate or incorrect entries.
- Escalate incomplete requests to the concerned department.
- Maintain digital records according to company guidelines.
- Support process audits whenever required.
- Complete assigned work within the daily turnaround time.
Educational Qualification
Candidates should have completed:
Bachelor's Degree in any discipline.
Applicants from Commerce, Management, Computer Applications, Economics, or similar backgrounds may also apply.
Experience
Applications are accepted from:
Fresh graduates.
Candidates with up to two years of experience.
Applicants who have worked in operations, documentation, data entry, MIS, administration, or backend office roles.
Previous fintech experience is not mandatory.
Skills Required:
The role is perfect for someone who can:
- Work comfortably on a computer for several hours.
- Use excel or google sheets.
- Before you do the task, follow the instructions exactly.
- Notice minor mistakes when reviewing records.
- Organize digital files correctly.
- Be accurate when dealing with repetitive information.
- Hit daily deadlines.
- Be responsible with confidential information.
Working Hours
Employees generally work:
- 8 to 9 hours per day.
- Five working days each week.
- Rotational shifts may be assigned depending on business requirements.
Working hours are shared after the final selection process.
Salary Details
Selected candidates may get the monthly salary of ₹31,000 to ₹43,000 depending upon their qualification, previous experience, place of posting and company pay policies.
Eligible employees may receive:
- Work From Home opportunity.
- Paid process training.
- Performance-based incentives for eligible teams.
- Paid leave according to company policy.
- Health insurance for eligible employees.
- Learning and development programs.
- Internal job openings based on business requirements and performance.
Benefits may vary depending on employment terms.
Recruitment Stages
Candidates usually go through the following process:
- Online application.
- Resume screening.
- Online assessment (where applicable).
- Virtual interview.
- Document verification.
- Final offer and onboarding.
Only shortlisted applicants receive further communication from the recruitment team.
Required Documents
Before applying, keep these documents ready:
- Updated Resume.
- Aadhaar Card or another government-issued photo ID.
- Graduation Certificate or latest marksheet.
- Passport-size Photograph.
- Mobile Number.
- Active Email Address.
Application Instructions
Applications should be submitted through the official CRED Careers portal.
While filling out the application form:
- Enter your educational and personal details correctly.
- Upload your latest resume.
- Before apply, review your application form.
- Review all details carefully before submit the application form
